FAQs

FREQUENTLY ASKED QUESTIONS

How do i find my right foundation color shade?

Click here and use the guide to find your perfect foundation match.

Where do you get your makeup from?

We get quality makeup directly from the manufacturing  brand.

Do you ship countrywide?

Yes, we ship all over Kenya. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

 

How long will it take to get my order?

It depends on where you are. Orders processed here will take 1-3 business days to arrive. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all local courier partners. 

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I sign up to your newsletter?

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

Do you have a physical store?

No, we sell our products directly through our online shop.This allows you to order our products wherever you are in the country at any time through our online platform.